Vacasa Box Office
Single tickets are available at Ticketmaster.com and the Vacasa Box Office at Tahoe Blue Event Center. The Vacasa Box Office is open Wed thru Fri 10am to 4pm, and on event days from 2pm thru event start time, and 10am thru event start time for matinees.
Tickets to all publicly ticketed events at the Tahoe Blue Event Center may be purchased in person at the Vacasa Box Office during regular hours. For additional questions regarding tickets, please Email us at tbecboxoffice@oakviewgroup.com or Call us 775.624.7653. We do no accept phone orders.
Location
The Tahoe Blue Event Center Vacasa Box Office is located at 75 US Highway 50, Stateline, NV 89449, on the southwest side of the venue. You can access the Tahoe Blue Event Center Vacasa Box Office from the Bally's parking lot, the first hour of parking is free.
Cashless
All transactions at the Tahoe Blue Event Center Vacasa Box Office are cashless. Visa, Mastercard, American Express, and Discover are valid forms of payment.
Personal checks, bitcoin, crypto, and money orders are NOT accepted. No refunds or exchanges.
Accessible Seating
All tickets for Tahoe Blue Event Center events, including those for guests with disabilities, may be purchased online at Ticketmaster.com, or in person at the Tahoe Blue Event Center Vacasa Box Office or via email at tbecboxoffice@oakviewgroup.com.
Accessible seating is available on all seating levels for all events, subject to ticket availability. Please identify your specific seating need at the time of purchase, so we can accurately fulfill your request.
• Online
• TDD Line: 800.943.4327
Please note that all fans entering the Tahoe Blue Event Center, including those acting as a support person for patrons with a disability, are required to hold a valid ticket. Tickets are subject to standard event pricing.
Buyer Beware
The ONLY authorized ticket resale service for Tahoe Blue Event Center tickets is Ticketmaster.com and Ticketmaster Ticket Exchange.
Ticketmaster is the exclusive ticket provider for all Tahoe Blue Event Center events and the only authorized re-seller for tickets is Ticketmaster Verified Tickets. Tickets purchased from an unauthorized agent may be counterfeit, stolen, or otherwise void and may not be valid for admission to the event.
• Ticket Exchange is an online service that enables premium and fan-to-fan transactions. More information on Ticketmaster Ticket Exchange.
• Tickets purchased from sources other than Ticketmaster may not be valid. Tahoe Blue Event Center is unable to honor or replace invalid tickets.
• If you are subject to fraud, you may not have any recourse to recoup your cash.
Unfortunately, Tahoe Blue Event Center is unable to reprint tickets that were purchased via third party or resale sites. Please contact your point of purchase for assistance in those cases.
Cancelled or Rescheduled Events
If an event is cancelled, refunds will be available at the original point of purchase. If the event is rescheduled, tickets purchased for the original date will be honored for the new date. In most cases, refunds will also be available at the original point of purchase within a specified timeline that will be made available as needed.
Child Ticket Policy
Admission for children varies per event. Be sure to check with the box office regarding specific events before you purchase tickets. Generally, children 24-months and under are free if they sit on an adult’s lap for most but not all Events.
Fees
Tickets purchased in person at the Tahoe Blue Event Center Vacasa Box Office are not subject to Ticketmaster processing fees; only a per-ticket Transportation Fee paid to the City, and tax if applicable. Tickets purchased online through Ticketmaster or over the phone are subject to additional fees.
Identification
The Tahoe Blue Event Center Vacasa Box Office accepts valid government-issued photo IDs, including passports.
Lost/Misplaced Tickets
Lost tickets are like cash, so please keep them in a safe place. If you lose or misplaceyour tickets, contact the Tahoe Blue Event Center Vacasa Box Office at 775.624.7653 or at tbecboxoffice@oakviewgroup.com. Please note that there is no guarantee on us being able to replace your lost/misplaced tickets.
Mobile Tickets
All tickets for Tahoe Blue Event Center are digital, Mobile Entry tickets. We use Ticketmaster SafeTix. Print-at-home tickets, screenshots, or other methods of tickets are NOT accepted.
Mobile entry is safe, easy, and fast. Your ticket is sent straight to your mobile device from Ticketmaster. Locate your tickets in your Ticketmaster app. Show your ticket to the ticket scanner upon entry to Tahoe Blue Event Center , your mobile ticket barcode is scanned and you’re in!
Tickets can be accessed via the Ticketmaster App.
The power of live is always with you when you have the Ticketmaster App. You can easily view, use and manage your tickets — all on the go! Download the Ticketmaster app today:
Access Your Tickets
How To Access Your Ticket(s):
1. Open your Ticketmaster mobile App or visit Ticketmaster.com from your mobile phone.
2. Login to your Ticketmaster account and locate the order with your ticket(s).
3. Tap an Event to display the ticket barcode.
4. Your phone will be scanned for entry and you’re in!
Military Tickets
Military discounts are available for some events. When available, they typically must be purchased in person from the Tahoe Blue Event Center Vacasa Box Office directly. Please contact the Vacasa Box Office for more information about specific events.
Payment Methods
The Tahoe Blue Event Center Vacasa Box Office accepts Visa, Mastercard, American Express, and Discover Card (we are cashless). For any credit card payment, the cardholder must be present with valid government-issued photo ID at time of purchase. Personal checks, bitcoin, crypto, money orders and cash will not be accepted.
Re-Entry
The Tahoe Blue Event Center does not allow re-entry for most events
Refunds/Exchange
ALL SALES ARE FINAL. There are no refunds or exchanges on all tickets or special packages. Please refer to our Event Calendar for more information and updates.
Secondary Ticket Market
Ticketmaster is the only authorized ticketing agent of the Tahoe Blue Event Center. The Event Center does not recommend purchasing tickets from the secondary market. Tickets purchased through the secondary market have the chance of being counterfeit and may not be valid for entry to the event.
Security & Walk Through Metal Detectors
Ensuring the safety of our guests is always a top priority. Please be advised that for all ticketed at the Tahoe Blue Event Center, venue security will utilize Walk-Through Metal Detectors (Magnetometers) to search all patrons entering the facility. Customers should keep the following in mind:
- Minimize the number of personal items you bring to the venue.
- Allow extra time for arriving to and entering the venue.
- Guests will be asked to remove from their clothing and belongings any items that may trigger the alarm, including cell phones and keys, before they pass through the metal detector (Magnetometer) units.
- Bags will be searched. Backpacks are not allowed. All bags larger than 4 x 6 inches must be clear.
If the Metal Detector (Magnetometer) alarm sounds, you will be subject to a secondary screening which may slow your entry into the venue.
Ticket Delivery
No printed paper tickets are distributed at the ticket office windows. All tickets purchased at the ticket office are delivered via mobile delivery.
Mobile Ticketing Tips:
• Save your mobile ticket to your Apple Wallet or Google Pay Passes.
• Screenshots will NOT be valid. Ticketmaster SafeTix repeatedly refreshes your ticketing barcode to curb counterfeit ticket use.
• Ensure your phone is charged prior to arriving for your Event.
Transferring Your Tickets
Learn how to transfer your tickets on Ticketmaster Ticket Exchange here.
1. Sign into your account and select your event
2. Select Transfer Tickets
3. Choose which tickets you’d like to transfer
4. Enter the recipient’s first and last name, email address, and an optional note
5. Confirm and click [Send]
TIP: You must have a Ticketmaster account to receive a ticket via transfer. If the person to whom you are transferring tickets does not have an account, they can easily create one when accepting their tickets.
Will Call
Will Call is located at the Tahoe Blue Event Center Vacasa Box Office, and is usually available starting 2 hours before curtain. Any guest picking up tickets at Will Call will be required to show a Valid ID. Tickets will not be released to any party other than the purchaser unless their name was added to the pick-up envelope.