Employment

Overview

The Banquet Supervisor oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service. Banquet supervisors are also responsible for training and coaching of the banquet staff.

This role will pay an hourly wage of $15 to $18.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

• Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
• Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
• Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction
• Coordinates with other departments to arrange for the delivery of requested services.
• Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service
• Ensures all functions are set and staff is prepared and organized before required time on BEO
• Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive
• Ensures proper setting of buffet tables and other food service tables
• Arranges for and ensures proper sequence of service for each event
• Supervises clearing and post function cleanup and garbage removal
• Maintains clean and orderly back areas, pre-function areas and storage areas
• Assures that all china, glassware, silverware, linen, etc are returned to their proper location after each event
• Supervises the handling, storage, and security of all catering service equipment and decor
• Assists with staff training programs
• Conducts regular staff meetings to build rapport and ensures colleagues are well informed
• Clearly projects the visions of the department and measures progress
• Attends weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience.
• Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency
• Work with the Executive Chef to ensure appropriate inventories are stocked including food and beverage and non-food and beverage items used for Food and Beverage events.
• Work with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms.
• Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective.

Qualifications

• Associate’s degree (A.A.) or equivalent from two-year College or technical school; one year to two years related experience and/or training; or equivalent combination of education and experience.
• Nationally recognized, advanced food service sanitation training course certification.
• Valid Managers ServSafe Certification
• Valid Alcohol Service Permit
• Familiar with inventory cost control and menu planning.
• Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
• Working knowledge of Point of Sale and timekeeping systems.
• Previous supervisory experience is required
• Knowledge of food and beverage operation and preparation is required
• Cash handling abilities; basic math skills including significant number manipulation.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Good verbal and written communication skills.
• Must have a flexible schedule, be highly motivated and quality driven
• Detail oriented yet able to excel while multi-tasking
• Able to accept responsibility and lead by example
• Cash handling and computer skills
• Excellent communication skills
• Able to lift 25 LBS

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Overview

The Runner is responsible for the accurate and timely delivery of food, beverage and paper stock throughout the venue. The Runner is expected to complete other tasks related to the maintenance of the warehouse including sweeping, mopping, organizing product inventory and storage areas.

The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly wage of $11.25. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

The Tahoe Blue Event Center is a 5,500 seat arena with an additional 10,000 square feet of meeting room space, located in the Stateline, Nevada area of South Lake Tahoe, nestled between the peaks of Heavenly Mountain Ski Resort and beautiful Lake Tahoe.

Expected to open fall of 2023, The Tahoe Blue Event Center will be host to 125+ events throughout the year including: concerts, sporting events, family shows, conferences, banquets, meetings, trade shows, consumer shows and more.

Responsibilities

• Responsible for setting up and stocking all concession stands, catering areas, bars and portable locations. Attention to detail including company standards of inventory control, sanitation, presentation and quality is required at all times.
• Responsible for performing preventative maintenance on concession equipment as requested, qualified and able.
• Ensure the cleanliness of all concession stands and catering areas by removing all trash and recyclables.
• Responsible for rotating food products during the stocking process to ensure the freshest products are being served to guests.
• Responsible for the upkeep of the warehouse including sweeping, mopping, organizing storage areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.

Qualifications

Experience working in a distribution/warehouse/commissary environment is preferred.

Physical Requirements:

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Overview

Our employees must provide the highest levels of guest service by demonstrating our principles of being professional, resourceful, accommodating and precise, while always being safe. To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible to our guests needs by providing quality services and products through detailed and accurate communication. Team members of the Tahoe Blue Event Center must share in our values of being adaptable to event needs, being aware of guest requirements, showing strong character, and being team centric.

This role will pay an hourly wage of $11.25. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

South Tahoe's Tahoe Blue Event Center is a premier sports and live entertainment facility and is proudly managed by OVG360. 

The Tahoe Blue Event Center is located in the Stateline, Nevada area of South Lake Tahoe, between the peaks of Heavenly Mountain Resort and beautiful Lake Tahoe.  Scheduled to open in September of 2023, the multi-purpose sports & entertainment venue has flexible arena space for concerts, comedians, family shows, sporting events and more.

Responsibilities

• Ability to read and understand Banquet Event Orders.
• Ability to carry at least 8 entrees per tray. 
• Provide fine dining level food and beverage service to guests for all events consistent with DLTCC standards of service.
• Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.
• Setup and maintain both food and beverage stations in various locations throughout the building consistent with DLTCC standards of service. 
• Maintain and inventory for both food and beverage stations. 
• Maintain all event areas and front of house staging areas in a tidy and organized manner.
• Participate in both setup and cleanup of food and beverage service items. 
• Ability to work independently during slower times 
• Perform safe work by helping to provide a safe and clean work environment. 

Requirements

Knowledge, Skills & Abilities

• Have a high level of social contact. Ability to work closely with staff and deal often with patrons. 
• Ability to work a flexible schedule, including nights, weekends and select holidays. 
• Must be detail oriented to ensure that work is accurate and complete. 
• Ability to mutli-task.
• Ability to handle and move objects.
• Must have a customer-focused, positive and professional attitude. 
• Ability to read with oral and written communications skills in the English language. 
• Knowledge of basic arithmetic (addition, subtraction, multiplication and division). 
• Must be able to stand for extend periods of time. 
• Ability to bend, stretch, twist or reach out with the body, arms and/or legs.
• Must be able to lift, push, pull or carry heavy objects up to 30 lbs. and 15 lbs. often.
• Must be punctual with consistent attendance. 
• Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies.

Qualifications

• High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted. 
• Minimum of one (1) year of work experience in events, banquets or restaurants preferred. 
• Must be at least eighteen years of age to serve alcoholic drinks. 

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Overview

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly wage of $11.25. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

The Tahoe Blue Event Center is a 5,500 seat arena with an additional 10,000 square feet of meeting room space, located in the Stateline, Nevada area of South Lake Tahoe, nestled between the peaks of Heavenly Mountain Ski Resort and beautiful Lake Tahoe.

Expected to open in the fall of 2023, The Tahoe Blue Event Center will be host to 125+ events throughout the year including: concerts, sporting events, family shows, conferences, banquets, meetings, trade shows, consumer shows and more.

Responsibilities

• Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
• Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
• Must pour drinks responsibly in accordance with company standards for serving size.
• Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
• Must communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required
• Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar.
• Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.
• Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler

Qualifications

• Six months or more experience bartending.
• Accurate cash handling skills.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule including nights, weekends and long hours.
• Bartending school preferred

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Overview

Under supervision of Box Office Manager, responsible for ticketsales and customer service for all
ticketed events at the Tahoe Blue Event Center.

This role will pay an hourly wage of $15. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

Know and understand the operations of Ticketmaster ticketing system

• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
• Know and understand seating charts and configurations of the TBEC
• Perform transactions for all events on the ticketing system with efficiency and accuracy
• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
• Communicate and satisfy patrons with world class customer service
• Operate phone and address call in patrons’ requests for information
• Reconcile all monies received from ticketsales
• Maintain confidentiality
• Additional duties may be assigned by Box Office Manager

Qualifications

• Ability to multitask in a fast‐paced environment
• Familiarity with Windows based computers
• Possess excellent customer service skills
• Experience working with the public and cash
• Ability to work independently and as a productive member of a team
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings,
• nights, weekends and holidays in addition to traditional business hours
• Must be able to work in a loud noise environment
• Must be over 18 years or older
• Strong verbal communication skills in the English language (Spanish is a plus)
• Proven ability to work well with all levels of management
• Strong analytical and problem‐solving skills

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Overview

Housekeeping is responsible for the continuous cleaning of the facility, as well as keeping the environment safe and hazard free for entertainers, guests, patrons, and staff. They are responsible for ensuring the venue is ready to go for all events and presentable at all times. They must communicate in a friendly, respectful and understanding manner with both colleagues and guests alike. They must politely give consistent, timely and accurate information and find answers when unsure. Must be a team player, cooperate with employees within the department as well as other departments.

This role will pay an hourly wage of $15 to $17.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

The Tahoe Blue Event Center is a 5,200 seat arena with an additional 10,000 square feet of meeting room space, located in the Stateline, Nevada area of South Lake Tahoe, nestled between the peaks of Heavenly Mountain Ski Resort and beautiful Lake Tahoe.

Expected to open in September of 2023, The Tahoe Blue Event Center will be host to 125+ events throughout the year including: concerts, sporting events, family shows, conferences, banquets, meetings, trade shows, consumer shows and more.

Responsibilities

• Be a key player in keeping the facility clean & beautiful
• Regularly check restroom cleanliness and supplies
• Perform daily cleaning tasks from checklists and sign off tasks as they are completed
• Note and report any building components in need of repair
• Daily inspection of areas of responsibility
• Carry a radio to communicate needs of events with other personnel
• Clean rooms in accordance with the Operation’s procedures
• Adequately perform post-event cleanup and trash removal

• Operate cleaning equipment and use cleaning products and sanitary supplies to maintain the building in a clean and safe environment for customers, patrons, and employees
• Sweep, mop, and vacuum floors, corridors, halls, and stairwells. Clean bathrooms, including sinks, toilets, floors, walls, mirrors, etc. Restock sanitary supplies such as toilet paper, paper towels, and hand soaps. Clean other assigned areas such as offices, locker rooms, suites, and stands after sporting/concert events
• Maintain open communication with Supervisor at all times 
• Maintain a professional attitude and appearance at all times 
• Provide excellent customer service assistance to internal and external clients
• Perform other duties or tasks as assigned

Qualifications

• Must be able to work in a team environment as well as independently with minimal supervision
• Must have ability to take/follow directions and remain flexible and adjust to situations as they occur 
• Strong attention to detail and follows through with a “can do” attitude
• Must be able to carry out instructions furnished in written, oral, or diagram form

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Overview

As a member of the Guest Services Team, you will be an essential part of the guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service and greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.

This role will pay an hourly wage of $14 to $16.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

The Tahoe Blue Event Center is a 5,200 seat arena with an additional 10,000 square feet of meeting room space, located in the Stateline, Nevada area of South Lake Tahoe, nestled between the peaks of Heavenly Mountain Ski Resort and beautiful Lake Tahoe.

Expected to open in September of 2023, The Tahoe Blue Event Center will be host to 125+ events throughout the year including: concerts, sporting events, family shows, conferences, banquets, meetings, trade shows, consumer shows and more.

Responsibilities

• Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
• When doors open, welcome our guests with a great smile and helpful attitude
• Scan event tickets ensuring that the proper ticket is being used to gain entry
• Assist patrons in locating their ticketed seats
• Being alert and proactive to potential hazards and reporting incidents when they occur
• Monitor your assigned area for issues and opportunities to make lasting memories for our guests
• Respond to all guest concerns/complaints promptly and in a professional manner
• Assist guests in ADA accessible seating sections
• Enforce all building policies and procedures to ensure a safe environment for all guests
• Manage the foot traffic flow of large crowds
• Check identification of guests to verify age requirements for purchase of alcohol
• Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency
• Help maintain order and report suspicious activity
• Provide excellent customer service assistance to internal and external clients

Qualifications

• High school diploma, GED or equivalent preferred
• Must have a demonstrated ability to function in a fast paced, high-pressure environment
• Experience in a public facility highly preferred
• Must be able to communicate clearly and concisely in the English language
• Possess strong interpersonal and communication skills
• Ability to work both independently and as part of team
• Must have the ability to work flexible schedule including long hours, nights, weekends and holidays

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Overview

Perform the setup and changeover of the arena on an event-to-event basis in order to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the arena to help maintain the cleanliness of the building and landscaping. Overnight hours can be expected on occasion.

This role will pay an hourly wage of $16 to $18.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

The Tahoe Blue Event Center is a 5,200 seat arena with an additional 10,000 square feet of meeting room space, located in the Stateline, Nevada area of South Lake Tahoe, nestled between the peaks of Heavenly Mountain Ski Resort and beautiful Lake Tahoe.

Expected to open in September of 2023, The Tahoe Blue Event Center will be host to 125+ events throughout the year including: concerts, sporting events, family shows, conferences, banquets, meetings, trade shows, consumer shows and more.

Responsibilities

• Actively participate in the completion of facility-wide conversions
• Develop a wide array of specialized changeover skills, including setting up and breaking down basketball court, hockey glass, dashers, chairs, tables, and stages
• Assist with overall cleaning of the building to ensure readiness for events
• Provide housekeeping assistance during events
• Assist with the landscaping of the facility
• Perform related duties and responsibilities as required

Qualifications

• Must be 18 years or older at the time of application
• Exhibit willingness to work a flexible schedule consisting of nights and weekends. Shifts regularly occur overnight.
• Work effectively in a heavily team-based environment
• Be reliable, honest, dependable, and punctual
• Regularly lift and carry equipment and supplies weighing up to 50 pounds
• Possess knowledge of basic hand tools and their uses

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Overview

The Concessions Stand Attendant assists in the preparation and staging of all food & beverage items within assigned location.  Ensures quality of food presentation. Additionally, they will be interacting with guests and providing assistance in all transaction and on occasion could have cash handling duties where needed.  Must be able to maintain excellent attendance in accordance with the attendance policy.

Pay range: $11.25-$13.25 plus tips

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

South Tahoe's Tahoe Blue Event Center is a premier sports and live entertainment facility and is proudly managed by OVG360. 

The Tahoe Blue Event Center is located in the Stateline, Nevada area of South Lake Tahoe, between the peaks of Heavenly Mountain Resort and beautiful Lake Tahoe.  Scheduled to open in September of 2023, the multi-purpose sports & entertainment venue has flexible arena space for concerts, comedians, family shows, sporting events and more. 

Responsibilities

• Assists in ensuring all food & beverage products are fully stocked in designated location.
• Ability to assist in building orders, preparing food, packaging food, and knowledge in all areas of concessions operations.
• Responsible for maintaining stock and supply levels and communicating to management of low stock items.
• Listening and responding to customer requests or concerns
• Responsible for maintaining a clean and organized workspace including but not limited to disposal of garbage & cleaning dishes.
• Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
• Maintains sanitation, health and safety standards in work areas

Qualifications

• High school diploma or equivalent preferred
• Must be 18 or over
• Three or more months’ experience in food service industry preferred
• Previous experience in working with point of sales systems or computers
• Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests

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Overview

The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly wage of $15.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching

About the Venue

South Tahoe's Tahoe Blue Event Center is a premier sports and live entertainment facility and is proudly managed by OVG360. 

The Tahoe Blue Event Center is located in the Stateline, Nevada area of South Lake Tahoe, between the peaks of Heavenly Mountain Resort and beautiful Lake Tahoe.  Scheduled to open in September of 2023, the multi-purpose sports & entertainment venue has flexible arena space for concerts, comedians, family shows, sporting events and more. 

Responsibilities

• Ensures highest sanitation levels for all items previously used so that they may be used again in clean condition, free of any contamination risk.
• Utilizes and implements M.S.D.S. criteria, food and product safety, and Food and Beverage Policies and Procedures.
• Removes all trash and maintains loading and receiving areas in safe and clean condition.
• Stocks plates, glasses, pots, utensils and pans after cleaning.
• Cleans and sanitizes all food service areas and equipment.

Qualifications

• Experience working in a casual and/or fine dining atmosphere helpful.
• High School diploma or equivalent (G.E.D.)
• Ability to work in a team-oriented, fast-paced, event-driven environment.
• Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
• Possess valid food handling certificate and alcohol service permit if required by state or federal regulations.

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Overview

The Prep Cook assists in preparing and production of food for the venue at catered functions.  Responsible for set-up, sanitation, cleaning and closing of workstation area.  Employees will work in an ever changing, fast-paced environment.  The employee must maintain excellent attendance and be available to work an event based schedule.

This role will pay an hourly wage of $15 to $17.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

South Tahoe's Tahoe Blue Event Center is a premier sports and live entertainment facility and is proudly managed by OVG360. 

The Tahoe Blue Event Center is located in the Stateline, Nevada area of South Lake Tahoe, between the peaks of Heavenly Mountain Resort and beautiful Lake Tahoe.  Scheduled to open in September of 2023, the multi-purpose sports & entertainment venue has flexible arena space for concerts, comedians, family shows, sporting events and more. 

Responsibilities

• Assists with the delivery of food to designated function areas
• Follow a prep list created by chefs for planned duties
• Prepare cooking ingredients
• Prepare and plate dishes as directed such as salads, entrees and desserts
• Ensure proper storage of all food
• Maintains a positive and compliant employee relations climate
• Ensures compliance with health, sanitation, safety and employment regulations by clearly communicating standards and procedures to all staff
• Maintain a clean and organized kitchen for the food and beverage operation
• Communicate with positively interact with diverse personalities, including co-workers and purveyors in a variety of work situations.

Qualifications

• Previous experience or training in food preparation or other related kitchen experience preferred.
• Detail oriented, ability to multi-task and effectively prioritize in a fast-paced, changing environment.
• Ability to be self-directed while working in a team-oriented environment.
• Ability to work a flexible schedule including nights, weekends and long hours.

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Overview

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.

This role will pay an hourly wage of $19 to $27.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

South Tahoe's Tahoe Blue Event Center is a premier sports and live entertainment facility and is proudly managed by OVG360. 

The Tahoe Blue Event Center is located in the Stateline, Nevada area of South Lake Tahoe, between the peaks of Heavenly Mountain Resort and beautiful Lake Tahoe.  Scheduled to open in September of 2023, the multi-purpose sports & entertainment venue has flexible arena space for concerts, comedians, family shows, sporting events and more. 

Responsibilities

• Responsible for cooking and packaging food product which is prepared to order or kept warm until sold.
• Receives verbal orders from the front counter staff for food product requirements for guest orders.
• Responsible for maintaining quality and production standards on all menu items. Food must be fresh and of high quality when served to the guests.
• Responsible for portion control and serving temperatures of all products served in the concession stand.
• Responsible for cleaning, stocking and restocking of workstations and displays.
• Responsible for operating large-volume cooking equipment such as grills, deep-fat fryers and ovens.
• Ensures that all work areas and equipment are clean, food products are properly stored, utensils are clean and put away and floor is swept and mopped at end of shift. The Cook must be checked out before ending the shift by the Floor Supervisor to ensure the concession stand meets cleanliness standards.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.

Qualifications

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read, and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate if required by state and federal regulations.

APPLY